Check Legal terms before account access
Our Legal position starts with clear account ownership and accurate contact details. You should enter your own information, complete the phone verification step and keep access details private; these checks help us connect wallet activity with the correct account. Eligibility depends on local law, and where
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local law permits, access may still require us to pause an account while a legal, identity or payment question is checked. For Bandung and other Indonesian locations, the same terms apply when you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. Payment records
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can be retained for account servicing, dispute handling and lawful requests. Read this page before opening an account, and use our support path if a clause, wallet status or access decision needs clarification.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.